Frequently Asked Questions

Frequently Asked Questions:

  1. Where can I purchase Calico and Scripto pocket lighters?
  2. They are sold in discount, drugstores, grocery, convenience stores, tobacco shops, dollar stores, home improvement and hardware shops.  Please contact Calico Brands at 800 544-4837 for a store near you.

  3. Where can I purchase Calico and Scripto utility lighters?
  4. They are sold in discount, drugstores, grocery, convenience stores, tobacco shops, dollar stores, home improvement and hardware shops.  Please contact Calico Brands at 800 544-4837 for a store near you.

  5. Are Scripto and Calico lighters refillable?
  6. No. Calico and Scripto lighters are non-refillable for both multi-purpose lighters and pocket lighters.

  7. Under what names can your product be found?
  8. You can find our multi-purpose lighters as well as our cigarette lighters under the Scripto brand name and the Calico brand name at major retailers throughout the country. You will also notice that the majority private label and store brand multi-purpose and cigarette lighters are either Calico or Scripto branded lighters.

  9. Do you sell non-child resistant lighters?
  10. No. All Scripto and Calico multi-purpose and cigarette lighters feature patented child resistant mechanisms that exceed the Consumer Product Safety Commission (CPSC) requirements and meet American Society for Testing and Materials (ASTM) voluntary safety standards.

  11. How do you operate your new child resistant mechanism on your Scripto Electronic pocket lighters?
  12. Please follow the diagram.

    Elect.-Op-Instru

  13. What do I do if I am not satisfied with my product?
  14. If your Calico or Scripto lighter does not perform to your satisfaction, it will be replaced at no cost. Please call 1-800-LIGHTER (1-800-544-4837) and ask for Customer Service, or email customerservices@calicobrands.com. You will receive instructions on what to do.

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