Frequently Asked Questions

 

  1. Where can I purchase Calico and Scripto pocket lighters?

    They are sold in discount, drugstores, grocery, convenience stores, tobacco shops, dollar stores, home improvement and hardware shops. Please contact Calico Brands at 800-544-4837 for a store near you.

  2. Where can I purchase Calico and Scripto utility lighters?

    They are sold in discount, drugstores, grocery, convenience stores, tobacco shops, dollar stores, home improvement and hardware shops.  Please contact Calico Brands at 800-544-4837 for a store near you.

  3. Are Scripto and Calico pocket lighters refillable? 

    No. Calico and Scripto pocket lighters are non-refillable.

  4. Are any of the Scripto and Calico utility lighters refillable? 

    Yes. two of the Scripto utility lighters are refillable: Scripto® Folding lighter and Scripto® Ez-Squeeze lighter.

  5. Under what names can your product be found? 

    You can find our utility lighters as well as our pocket lighters under the brand names Scripto and Calico.

  6. Do you sell non-child resistant lighters? 

    No. All Scripto and Calico utility and pocket lighters feature patented child resistant mechanisms that exceed the Consumer Product Safety Commission (CPSC) requirements and meet American Society for Testing and Materials (ASTM) voluntary safety standards.

  7. How do you operate your child resistant mechanism on your Scripto Electronic pocket lighters? 

    Please follow the diagram.Elect.-Op-Instru

  8. What do I do if I am not satisfied with my product? 

    If your Calico or Scripto lighter does not perform to your satisfaction, it will be replaced at no cost. Please call 1-800-LIGHTER (1-800-544-4837) and ask for Customer Service, or email customerservices@calicobrands.com.

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